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Models & ResearchAI AgentsAI DevelopmentInfrastructure & HardwareImage, Video & AudioRobotics & Autonomous SystemsBusiness & IndustryPolicy & RegulationSafety & SecurityBenchmarks & EvaluationOpen Source & CommunityAI in Society
Robotics & Autonomous SystemsBusiness & IndustryPolicy & RegulationSafety & SecurityBenchmarks & EvaluationOpen Source & CommunityAI in Society

4 NovBusiness & IndustrySalesforce

Data 360: How We Cut Lead Assignment From 20 Minutes to 20 Seconds

AIAI-generated summary Salesforce has released a new lead routing platform powered by Data 360 to process inbound responses in seconds instead of twenty minutes. Salesforce says the implementation brings capacity increases without adding headcount and routes about fifty thousand responses a day.

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