AI News, 9 November 2026

Monday 9 November

Amazon Connect Customer launches evaluation form templates - AWS

AI-generated summary Amazon Web Services announces that Amazon Connect Customer now provides evaluation form templates to reduce the time needed to deploy automated evaluations of human and artificial intelligence agent performance. The new templates cover customer service, inbound sales, and self-service scenarios while assessing agent behaviors and business outcomes such as customer satisfaction and attrition risk.

How SharkNinja is hacking its own business to unlock AI

AI-generated summary SharkNinja employees are shutting down their work computer environments this week to experiment with AI and address business problems during an event called Jailbreak SharkNinja week. According to CIO Velia Carboni, the company held its first such event last spring to help level the playing field and allow employees from all departments to participate in AI change.

AI Video Generation, Editing And Analysis Will Eat Our World

AI-generated summary New video tools and models such as Opus 5.5 and GPT Astra 6 enable artificial intelligence to create long-form video intelligently with consistent sound and clipping. Nathaniel Whittemore discusses agentic video capabilities on the AI Daily Brief, highlighting use cases like multi-lingual support, business summaries, and digital avatars.

Meta’s Muse Ember wins on cost of agentic tasks

AI-generated summary Meta has launched its budget-tier artificial intelligence model named Muse Ember to compete with offerings from Anthropic and OpenAI. Cloudflare CTO Dane Knecht stated that Muse Ember ran up to 30 percent faster at the tail than the comparable model tested.

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Exploring the world's languages with Language Explorer

AI-generated summary Google describes how Language Explorer is featured as an interactive installation in the exhibition at the Museum of Communication in Berlin, Germany. Google states that the online platform and its 1,000 Languages Initiative are part of broader work to build language technologies that serve users regardless of what language they speak, read, or sign.

Also covered by Unite.AI