AI-generated summary The support center page explains how users can request a refund for paid Claude plans through the account settings and support messenger. Subscriptions purchased through the Apple App Store require users to request refunds directly through Apple.
AI-generated summary Paid Claude plans such as Pro, Max, and Ultra include usage limits that reset on different schedules. Users can enable usage credits to switch to pay-as-you-go pricing once plan limits are reached.
AI-generated summary Anthropic provides guidance on how to enable, discover, and use skills in Claude across various subscription plans. The documentation details steps for managing custom skills, utilizing built-in capabilities, and sharing workflows within organizations.
AI-generated summary Claude Sheets is a spreadsheet built into Claude that allows users to collaborate on data models and trackers. The beta feature is available on Pro, Max, Ultra, Team, and Enterprise plans with specific usage limits.
AI-generated summary Claude Whiteboards is a shared board feature that organizes ideas into diagrams, flows, and groups with Claude. The beta feature is available on Pro, Max, Ultra, Team, and Enterprise plans across web, Claude Desktop, and Claude Mobile.
AI-generated summary The help center article explains a promotion offering a discount on the first billing month of a new Claude Team plan when buying a qualifying Mac mini through CDW. Eligible new Team organizations must use a business email address and follow specific redemption steps to receive up to $200 off monthly billing.
AI-generated summary Administrators can create in-product surveys to gather feedback from users about how they utilize Claude within their organization. The support article details the steps to set up surveys, select audiences, and review aggregated results in the Admin console.
AI-generated summary The Claude Help Center provides a guide explaining how smart reports analyze team usage and work outputs on Claude Enterprise plans. Organizations can run up to 10 reports per month at no charge, with limits resetting on the first day of the next calendar month.
AI-generated summary Anthropic explains how users can choose to share voice mode recordings and dictated prompts on Claude for iOS and Android. Anthropic states that shared recordings are encrypted and kept for 30 days to evaluate and improve voice features.
AI-generated summary Anthropic reports that dictation is now available for all Claude users across Free, Pro, Max, Ultra, Team, and Enterprise plans on iOS and Android devices. Anthropic explains that the dictation feature turns spoken speech into text prompts while support for languages other than English remains in beta.
AI-generated summary Anthropic outlines the eligible services and configurations required for organizations using its HIPAA-ready services under a Business Associate Agreement. Anthropic states that Covered Models require 30-day data retention on every platform where they are offered as part of its safety work.
AI-generated summary Anthropic details the Ultra plan for individual consumers, which replaces the Max 20x plan and costs $200 per month for web subscriptions. Anthropic says the subscription provides ten times the usage capacity of the Pro plan each week, priority access, and access to Claude Code.
AI-generated summary Anthropic explains that certain Claude models are designated as Covered Models when their capabilities represent a substantial step up from prior generations and create elevated risk if misused. Anthropic outlines that these models require a 30-day minimum retention by default for prompts and model completions, alongside automated safety reviews and specific data handling policies.
AI-generated summary Claude explains that limit resets restore usage limits back to full when selected by eligible plans. Users can access the feature through Settings on the web, Claude Desktop, or mobile apps.
AI-generated summary Claude Fable 5.2, Claude Fable 5.1, and Claude Fable 5 models are available on all paid plans, including Pro, Max, Ultra, Team, and Enterprise. Max and Ultra plans, along with premium seats on Team and Enterprise plans, include Fable models as a standard part of the plan.
AI-generated summary Team and seat-based Enterprise plan owners can purchase usage credits so members can continue using Claude, Claude Cowork, and Claude Code after reaching limits. Anthropic states that prices and plans are subject to change at its discretion while usage credits are billed at standard API rates.
AI-generated summary The help center explains why requests on Claude Fable models may trigger safeguards and switch conversations to different models. Automatic model switching can be configured or turned off in settings, and blocked requests may incur different billing rates.
AI-generated summary The support notice explains that the Messages API handles thinking blocks differently to protect against distillation. The change affects models including Claude Fable 5.1, Claude Opus 5.5, Claude Sonnet 5.5, Claude Haiku 5.5, Claude Fable 5.2, and Claude Mythos 5.2.
AI-generated summary Paid Claude plans provide a standard context window size of 200K tokens for chatting with Claude or using Claude Code and Claude Cowork. A larger 1M context window is available by selecting specific models through the command line when usage credits are enabled.
AI-generated summary Anthropic provides instructions on how to permanently delete a Claude account through the web or mobile applications. Users lose all access to conversations, projects, and saved data when an account is deleted.
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