AI-generated summary At the ElevenLabs Summit NYC, ElevenLabs announced new models, agents, and deployment options designed to help businesses interact with customers and employees. ElevenLabs says CEO Mati Staniszewski previewed products including Scribe v3 Medical, Interaction Engine, and updates to ElevenAgents during the event.
AI-generated summary ElevenLabs announces that enterprises will soon be able to fine-tune the models behind their voice agents. ElevenLabs states that enterprises can bring their own data in the coming months to tune models towards outcomes such as customer satisfaction or reliability.
AI-generated summary ElevenLabs states that a great voice agent must understand users, sound human, and respond fast. ElevenLabs reports launching three models in the last month including Scribe v3, Eleven v4, and Eleven Realtime.
AI-generated summary ElevenLabs is launching two new Speech to Text models named Scribe v3 and Scribe v3 Live to improve transcription accuracy and handle messy real-world audio. ElevenLabs says Scribe v3 makes 17 percent fewer diarization errors than Scribe v2 on recordings with three or more speakers.
AI-generated summary ElevenLabs announced the launch of ElevenAgents Campaign Manager to help outbound teams manage sales, retention, patient care, collections, customer service, and recruiting operations. ElevenLabs says the new tool allows agents to call contacts during set hours, carry context between interactions, and run campaigns over phone calls and WhatsApp.
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