Workflow Automation

AI workflow automation involves software systems that use artificial intelligence to execute repeatable tasks and multi-step business processes. Truncated covers enterprise tools, integration platforms, productivity features, and industry adoption trends.

Yesterday · Tue 10 Nov

Monday 9 November

Amazon Connect Customer launches evaluation form templates - AWS

AI-generated summary Amazon Web Services announces that Amazon Connect Customer now provides evaluation form templates to reduce the time needed to deploy automated evaluations of human and artificial intelligence agent performance. The new templates cover customer service, inbound sales, and self-service scenarios while assessing agent behaviors and business outcomes such as customer satisfaction and attrition risk.