Enterprise AI

Enterprise AI encompasses the software, hardware, and services that organizations purchase and deploy to automate workflows and analyze data. Truncated covers enterprise AI adoption trends, vendor partnerships, security policies, and corporate deployments.

Monday 9 November

Companies Are Pouring Money Into Customer-Service Technology. Only 4% Are Getting the Returns They Expected

AI-generated summary A new survey from Gartner reports that only 4% of businesses have achieved the expected return on investment from their customer service artificial intelligence investments. Persistence Market Research expects the customer service artificial intelligence market to reach $14.5 billion this year and $78.5 billion by 2033.

Cisco research: Trust, not technology, is now the speed limit on enterprise AI

AI-generated summary Cisco Systems Inc. released research at Cisco Live APJC in Melbourne indicating that trust has become the primary speed limit for enterprise artificial intelligence adoption. The study by Brad Howarth surveyed 25 Australian organizations and highlighted that human factors and cultural leadership often create the biggest barriers to scaling artificial intelligence.

How TD SYNNEX Is Preparing Employees To Work Alongside AI Agents

AI-generated summary TD SYNNEX is preparing its workforce to use artificial intelligence through a strategy that emphasizes four levels of fluency, including evaluating sources and checking calculations. Kristie Grinnell says the global technology distributor, which generated $62.5 billion in fiscal 2025 revenue, is building an AI factory named Fluidworks.ai to make solutions reusable.

Apple Continues to Say Some AI Features Will Have Fees for Extra Usage

AI-generated summary Apple states that certain Apple Intelligence features relying on its server-side Private Cloud Compute system will have daily usage limits and may be available for a fee in the future. Apple recently updated Logic Pro for Mac with an intelligent assistant feature powered by Google Gemini that features a monthly usage limit and requires an active Apple Creator Studio subscription for expanded usage.

Also covered by www.inc.com